What the diagnosis gives you
A capture turns into an assessment you can act on right away.
Automatic diagnosis
SIP message flow, response times, error codes and RTP are analyzed and summarized into a clear assessment.
Privacy-minded
Phone numbers and public IP addresses are masked on the server before any text extract goes to the AI service. The file itself is deleted after the analysis.
Built for support
Category (A/B-side/network), a short summary and a copy-ready customer note — made for quick triage in 2nd-level support.
How it works
From capture to assessment in three steps.
Upload the capture
Upload the pcap/SIP capture of the affected call and pick the symptom.
Mask & analyze
The server masks numbers and IPs and analyzes the flow — without passing your file on.
Get the assessment
Category, summary and details — ready to paste into the ticket.
First analysis per email address is free. No subscription, credits never expire. Failed analyses aren't charged. Payments via Stripe.
See example analysis